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And we hope you noticed the entry form we have just added to the blog where you can enter to Win A Cruise!
Tuesday, May 19, 2009
Wednesday, April 29, 2009
Cruises and the H1N1 situation
I prefer to follow the President's use of H1N1 in talking about the current situation instead of swine flu. Just the name "swine" alone is causing more panic, IMHO. The travel alerts are out, people are beginning to get very concerned and added to everything else going on, we ask ourselves "why travel anywhere right now?"
These are my thoughts why planning a cruise is a smart thing to do. First, when stress mounts, finding a way to relax is a good thing. We all work hard, worry about bills, jobs, health concerns, kids, and numerous other "negative" things that cause us stress. When we have something to look forward to that represents fun, pleasure, relaxation and just a plain get-away from the daily stress in our lives, we feel better. We all love to plan and look forward to a vacation.
There are many wonderful land based places one can go for a vacation and reap the benefit of looking forward to fun, pleasure and relaxation. But there are also cruise vacations. Forgetting the value of a cruise over land (IMHO), with the H1N1 situation, it is really a cruise is a very sensible thing to consider.
If you were planning to go to a hotel in MX for example, you are probably changing your plans and scrambling to find an alternative vacation. You have now added stress to your life. If you plan a cruise, they work on the alternative plan for you. We see this in hurricane season every year - ships can change itinerary to stay out of harm's way when necessary. A hotel or resort can not be moved. Where it is is where it stays. Where will H1N1 spread to next? Your guess is as good as mine and if planning your vacation there, will you have to worry about what happens in the future?
The cruise lines monitor all situations very closely and can change itineraries to keep the customer (and the crew) out of harms way as much as possible. Ships with itineraries to MX now have changed ports of call and can bypass stops in any port in MX but the passengers still have all the benefits of the cruise. If something happens, they can still alternate the itinerary again. They can make changes after you are on the ship if necessary. What happens if you were at a land resort and something happens there?
Since cruise lines are diligent in reporting outbreaks of anything (norovirus every year for example) and don't want their passengers to have problems nor do they want any bad publicity so they already take precautions in cleaning public areas continuously to try to prevent the spread of any desease. They also take precautions in just allowing people to board the ships, especially in times like this. Will people lie to prevent them being denied boarding? You bet they will! Do hotels even try to screen quests at check-in? I've never heard of them doing that.
Combine the safety and precautions of a cruise ship to prevent spread of illness, the flexibility that cruise ships have in where to travel to so they can protect their customers and avoid areas of potential problems, with the value currently offered as prices are still at very low per diems, and this is a great time to plan your summer vacation. Or fall, winter, or even next year's.
And realize that using an agent, and especially a cruise specialist who will keep abreast of situations for you (need I say especially us and our team?), is again the smart thing to do. You don't pay more than booking direct with a cruise line - and probably save money, you get "real world" advice on selecting the right cruise for you, you have an advocate to protect your vacation and interests, and you might even find a new friend.
These are my thoughts why planning a cruise is a smart thing to do. First, when stress mounts, finding a way to relax is a good thing. We all work hard, worry about bills, jobs, health concerns, kids, and numerous other "negative" things that cause us stress. When we have something to look forward to that represents fun, pleasure, relaxation and just a plain get-away from the daily stress in our lives, we feel better. We all love to plan and look forward to a vacation.
There are many wonderful land based places one can go for a vacation and reap the benefit of looking forward to fun, pleasure and relaxation. But there are also cruise vacations. Forgetting the value of a cruise over land (IMHO), with the H1N1 situation, it is really a cruise is a very sensible thing to consider.
If you were planning to go to a hotel in MX for example, you are probably changing your plans and scrambling to find an alternative vacation. You have now added stress to your life. If you plan a cruise, they work on the alternative plan for you. We see this in hurricane season every year - ships can change itinerary to stay out of harm's way when necessary. A hotel or resort can not be moved. Where it is is where it stays. Where will H1N1 spread to next? Your guess is as good as mine and if planning your vacation there, will you have to worry about what happens in the future?
The cruise lines monitor all situations very closely and can change itineraries to keep the customer (and the crew) out of harms way as much as possible. Ships with itineraries to MX now have changed ports of call and can bypass stops in any port in MX but the passengers still have all the benefits of the cruise. If something happens, they can still alternate the itinerary again. They can make changes after you are on the ship if necessary. What happens if you were at a land resort and something happens there?
Since cruise lines are diligent in reporting outbreaks of anything (norovirus every year for example) and don't want their passengers to have problems nor do they want any bad publicity so they already take precautions in cleaning public areas continuously to try to prevent the spread of any desease. They also take precautions in just allowing people to board the ships, especially in times like this. Will people lie to prevent them being denied boarding? You bet they will! Do hotels even try to screen quests at check-in? I've never heard of them doing that.
Combine the safety and precautions of a cruise ship to prevent spread of illness, the flexibility that cruise ships have in where to travel to so they can protect their customers and avoid areas of potential problems, with the value currently offered as prices are still at very low per diems, and this is a great time to plan your summer vacation. Or fall, winter, or even next year's.
And realize that using an agent, and especially a cruise specialist who will keep abreast of situations for you (need I say especially us and our team?), is again the smart thing to do. You don't pay more than booking direct with a cruise line - and probably save money, you get "real world" advice on selecting the right cruise for you, you have an advocate to protect your vacation and interests, and you might even find a new friend.
Tuesday, April 21, 2009
Each month we send out our personal newsletter - "Cruise Newz and Views" -to hundreds of subscribers who like to cruise. It is entertaining, informative, and best of all, FREE.
To be on our subscriber list, simply send e-mail to subscribe@askusaboutcruising.com with your full name. (We need the name to be able to find you if you want to opt out at a future time.)
This is from the "From the Bridge" section of the April issue which went out yesterday:
January through April is referred to as “Wave Season” - the time frame when most people plan their summer, fall, and holiday cruise vacations. Over the last several years, the “booking window” had been about 7-8 months or longer prior to sailing. With the economic situations beginning the latter part of 2008 and early 2009, this “window” has changed to more “close-in” sailings. Since there was a higher than normal amount of availability, the cruise lines offered some amazing promotions in recent months to fill their ships. Some of you reading this month’s Cruise Newz did take advantage of a promotion and may have already sailed. In fact, in this month’s Cruise Newz, we share some stories about people who have taken advantage of recent promotions.
However, we said last month that these great bargains would not last for long and we are now seeing prices begin to increase as sailing dates fill up. There are still some great deals and bargains (depending on when and where you want to go) and our job is to find them for you.
Here’s an example: We (fortunately) took an option for a client this week on a Europe sailing for August. After working out the extra details (a few days in London and then getting to Copenhagen for the cruise), the client made the deposit before the option expired. Had we started the process two days later, the price of their cabin would have been an additional $600 per person. When you contact us and we find a cruise that looks right for you, be glad we do take options! There is no obligation, but it does protect you and the pricing we find for you!
The steps are easy:
1) You contact us to begin planning a cruise;
2) We help you by checking availability and pricing for the time frame and itinerary you are interested in;
3) We analyze pricing to find the best value for you;
4) We take an option which “locks in” the pricing we find and usually this will give you a few days to “think it over” before making the final decision.
Once you make the deposit, you can always cancel before final payment and receive a full refund so there is nothing to lose by depositing. Should the pricing go lower (once under deposit) we can get the pricing adjusted lower or better accommodation for what you are paying. Even after your booking is fully paid, we can either get you a refund or perhaps an upgrade to a better accommodation.
One last tip – if you are thinking about a cruise to Alaska, there will be less ships sailing there in 2010 (than this summer) so expect pricing to go up. There are still some great “deals” for 2009, but for 2010 dates, we recommend booking this year for next and getting something under deposit. This will assure you of the cruise or cruise tour, cabin type, and travel date that is your preference.
To be on our subscriber list, simply send e-mail to subscribe@askusaboutcruising.com with your full name. (We need the name to be able to find you if you want to opt out at a future time.)
This is from the "From the Bridge" section of the April issue which went out yesterday:
January through April is referred to as “Wave Season” - the time frame when most people plan their summer, fall, and holiday cruise vacations. Over the last several years, the “booking window” had been about 7-8 months or longer prior to sailing. With the economic situations beginning the latter part of 2008 and early 2009, this “window” has changed to more “close-in” sailings. Since there was a higher than normal amount of availability, the cruise lines offered some amazing promotions in recent months to fill their ships. Some of you reading this month’s Cruise Newz did take advantage of a promotion and may have already sailed. In fact, in this month’s Cruise Newz, we share some stories about people who have taken advantage of recent promotions.
However, we said last month that these great bargains would not last for long and we are now seeing prices begin to increase as sailing dates fill up. There are still some great deals and bargains (depending on when and where you want to go) and our job is to find them for you.
Here’s an example: We (fortunately) took an option for a client this week on a Europe sailing for August. After working out the extra details (a few days in London and then getting to Copenhagen for the cruise), the client made the deposit before the option expired. Had we started the process two days later, the price of their cabin would have been an additional $600 per person. When you contact us and we find a cruise that looks right for you, be glad we do take options! There is no obligation, but it does protect you and the pricing we find for you!
The steps are easy:
1) You contact us to begin planning a cruise;
2) We help you by checking availability and pricing for the time frame and itinerary you are interested in;
3) We analyze pricing to find the best value for you;
4) We take an option which “locks in” the pricing we find and usually this will give you a few days to “think it over” before making the final decision.
Once you make the deposit, you can always cancel before final payment and receive a full refund so there is nothing to lose by depositing. Should the pricing go lower (once under deposit) we can get the pricing adjusted lower or better accommodation for what you are paying. Even after your booking is fully paid, we can either get you a refund or perhaps an upgrade to a better accommodation.
One last tip – if you are thinking about a cruise to Alaska, there will be less ships sailing there in 2010 (than this summer) so expect pricing to go up. There are still some great “deals” for 2009, but for 2010 dates, we recommend booking this year for next and getting something under deposit. This will assure you of the cruise or cruise tour, cabin type, and travel date that is your preference.
Friday, April 3, 2009
Why do the Cruise Lines have so many rate codes?
Things have been pretty quiet of late and haven't been on the blog for awhile. Tonight though, I'm looking up a cruise for a client and an interesting thing came up and I figured this was a good one.
Cruise Line Rate Codes! They must be drinking some cheap wine or something to come up with their pricing strategies on occasion. In this case (the cruise I was looking up tonight), there is a past passenger rate that is better than a non past passenger rate, a military rate that is a little less for the 1st and 2nd passenger than the past passenger rate (so far so good and makes sense), then there is another lower rate for non-refundable (you can figure out who this one is on), and then there is another rate for Cash Back Offer - an onboard credit.
Here's the thing - the Cash back offer rate is $100 higher than the past passenger rate but with $120 on board credit, actually comes out $20 less and even a couple of dollars less than the military rate. So a non past passenger, booking under this rate would actually pay less than a past passenger or military person.
As an agent, the higher rate means higher commission and in this case, good for both the passenger and the client. But unless an agent is "sharp" enough to really look at the rate codes and figure it out.............this is why using a professional who specializes in cruises is the right thing to do. Especially, and only, if they put the client's best interest first!
I find many instances where what looks good, isn't always the best price. Iguess this increases our value to the consumer to work and book with us since we know how to find these strange situations.
*****
Next week I will be posting information about our new Associate Agent Program. We are looking to expand our business (yes, this is a good time to expand and train some folks to be cruise specialists with us). Don't want to wait until next week? Then send an e-mail to info@askusaboutcruising.com and I'll get back to you.
Smooth Seas and Blue Skies
Al
Cruise Line Rate Codes! They must be drinking some cheap wine or something to come up with their pricing strategies on occasion. In this case (the cruise I was looking up tonight), there is a past passenger rate that is better than a non past passenger rate, a military rate that is a little less for the 1st and 2nd passenger than the past passenger rate (so far so good and makes sense), then there is another lower rate for non-refundable (you can figure out who this one is on), and then there is another rate for Cash Back Offer - an onboard credit.
Here's the thing - the Cash back offer rate is $100 higher than the past passenger rate but with $120 on board credit, actually comes out $20 less and even a couple of dollars less than the military rate. So a non past passenger, booking under this rate would actually pay less than a past passenger or military person.
As an agent, the higher rate means higher commission and in this case, good for both the passenger and the client. But unless an agent is "sharp" enough to really look at the rate codes and figure it out.............this is why using a professional who specializes in cruises is the right thing to do. Especially, and only, if they put the client's best interest first!
I find many instances where what looks good, isn't always the best price. Iguess this increases our value to the consumer to work and book with us since we know how to find these strange situations.
*****
Next week I will be posting information about our new Associate Agent Program. We are looking to expand our business (yes, this is a good time to expand and train some folks to be cruise specialists with us). Don't want to wait until next week? Then send an e-mail to info@askusaboutcruising.com and I'll get back to you.
Smooth Seas and Blue Skies
Al
Sunday, March 15, 2009
Spring is almost here
In a few days, Spring will have sprung, birds will be chirping, the trees will start to sprout leaves, and the weather will be improved for most around the country. All I can say is – it’s about time! Even here in our so called tropical paradise of S. Florida, it’s been an unusual few months with below average temps. Ok, granted, not as bad as those of you in the North East and Upper Mid West, but still not pleasant. Add to that, the situations many folks have gone through with the economy, jobs, etc., which has caused so much mental fatigue, Spring is a sign of things getting better.
Vacation and relaxation, in my humble opinion, is almost a necessity rather than a luxury these days. A vacation helps to clear one’s mind of the many challenges they go through, a chance to explore new things and places, share new adventures with loved ones, and to just “step” out of one’s daily routine and have some moments of pure enjoyment. Does a cruise offer this? You have to answer that for yourself. You know how we feel about it on a personal basis.
And although prices have started to go up a little as sailings fill up, there are still many great values out there for cruises of all lengths and destinations. The trend has been for closer in bookings the last couple of months and there have been some great last minute deals but once again, people are starting to plan a little further out. As the ships fill, the lower categories in each type of accommodation get sold out and the higher categories cost more. Waiting until closer to sailing date never is a good idea to plan a cruise.
Once you are under deposit, your pricing can not go up but it might go down. If you are booked, and there is a promotion later on with lower pricing, you know we will get it adjusted for you. And if something happens before the final payment due date, and you had to cancel, your deposit is completely refundable and we have no cancel penalty either.
So if you are wondering, “Should I plan a cruise now?”, I say why not. You have much to gain and nothing to lose. In fact, the biggest problem has been “Will my job still be there in a few months? so I can afford the vacation? That’s a question many ask themselves. Well, good news!
With our special “CruiseAssurance” guarantee, the Travel Companion Cancellation Protection policy we offer is now also covering “Loss of Job” through May 2nd. Book any cruise, any date, any cruise line, and accept our Travel Protection coverage (you have to pay for it to have it effective) and if you lose your job, and in the cancellation penalty period, you are covered the same as for sickness or health, jury duty, home uninhabitable, etc. plus all the other covered reasons for having to cancel or for trip interruption. All the benefits it always offers plus this new benefit and they never raised the cost to our clients! But you must book a cruise by May 2nd to get this additional coverage benefit.
Vacation and relaxation, in my humble opinion, is almost a necessity rather than a luxury these days. A vacation helps to clear one’s mind of the many challenges they go through, a chance to explore new things and places, share new adventures with loved ones, and to just “step” out of one’s daily routine and have some moments of pure enjoyment. Does a cruise offer this? You have to answer that for yourself. You know how we feel about it on a personal basis.
And although prices have started to go up a little as sailings fill up, there are still many great values out there for cruises of all lengths and destinations. The trend has been for closer in bookings the last couple of months and there have been some great last minute deals but once again, people are starting to plan a little further out. As the ships fill, the lower categories in each type of accommodation get sold out and the higher categories cost more. Waiting until closer to sailing date never is a good idea to plan a cruise.
Once you are under deposit, your pricing can not go up but it might go down. If you are booked, and there is a promotion later on with lower pricing, you know we will get it adjusted for you. And if something happens before the final payment due date, and you had to cancel, your deposit is completely refundable and we have no cancel penalty either.
So if you are wondering, “Should I plan a cruise now?”, I say why not. You have much to gain and nothing to lose. In fact, the biggest problem has been “Will my job still be there in a few months? so I can afford the vacation? That’s a question many ask themselves. Well, good news!
With our special “CruiseAssurance” guarantee, the Travel Companion Cancellation Protection policy we offer is now also covering “Loss of Job” through May 2nd. Book any cruise, any date, any cruise line, and accept our Travel Protection coverage (you have to pay for it to have it effective) and if you lose your job, and in the cancellation penalty period, you are covered the same as for sickness or health, jury duty, home uninhabitable, etc. plus all the other covered reasons for having to cancel or for trip interruption. All the benefits it always offers plus this new benefit and they never raised the cost to our clients! But you must book a cruise by May 2nd to get this additional coverage benefit.
Friday, February 13, 2009
Superstitions or quirks when you cruise?
Gamblers, sports figures, and probably most people have some superstitions or quirks if you will. Gamblers have lucky shirts and some sports figures maybe don't shave if on a winning streak. When I realized this was Friday the 13th, I wondered how superstitions or quirks and cruising might fit together. OK, so sometimes my brain goes in strange directions. :-)
One of my cruising superstitions is not to wear a shirt I've worn before when embarking a ship as we always buy the Welcome Aboard picture they take. I have not idea what would happen if I do but why take chances.
Another one of mine is about winning in the casino the first few nights of a cruise. It seems when I do, the winning streak goes downhill fast later in the trip. Understand, I don't want to lose a lot early on (in fact I never like losing) but I know that I will have a good streak sometime during the week and if it happens later on, there is a much better chance of coming home ahead.
We also feel that if we can get our luggage delivered to tthe cabin and get unpacked before muster drill, we will have a better time the rest of the trip.
I know some of our clients prefer the port side and are not happy when they can not get a cabin on that side. Do they think there is less chance of falling overboard?
As I have been thinking about this today, I also realized that even at tables for 6, 8 or 10, whatever seat people take the first night, they tend to sit in every night. Is this a superstition or a quirk?
So I'm asking those of you who follow this blog, do you have any superstitions or quirks when you cruise? Let me know by posting a reply.
Lastly, have a wonderful Valentine's day tomorrow.
Al
One of my cruising superstitions is not to wear a shirt I've worn before when embarking a ship as we always buy the Welcome Aboard picture they take. I have not idea what would happen if I do but why take chances.
Another one of mine is about winning in the casino the first few nights of a cruise. It seems when I do, the winning streak goes downhill fast later in the trip. Understand, I don't want to lose a lot early on (in fact I never like losing) but I know that I will have a good streak sometime during the week and if it happens later on, there is a much better chance of coming home ahead.
We also feel that if we can get our luggage delivered to tthe cabin and get unpacked before muster drill, we will have a better time the rest of the trip.
I know some of our clients prefer the port side and are not happy when they can not get a cabin on that side. Do they think there is less chance of falling overboard?
As I have been thinking about this today, I also realized that even at tables for 6, 8 or 10, whatever seat people take the first night, they tend to sit in every night. Is this a superstition or a quirk?
So I'm asking those of you who follow this blog, do you have any superstitions or quirks when you cruise? Let me know by posting a reply.
*****
Also, for those not on our monthly newsletter - Cruise Newz and Views - email distribution list and you would like to be, simply send me an e-mail with your name. list. Send it to al@askusaboutcruising.com and please include your name (I ask for this so I can find it easier if you decide to opt out at a future date as the file is by last name.)*****
And last but not least, on Tuesday Feb 24th at 8 PM ET, we are having a "live" online cruise night. Our special guest will be from Norwegian Cruise Line and our featured destination this month is Bermuda. Space is limited so if you would like to attend this webinar, let me know so I can send you the website and teleconference information necessary to join in. We will have some fun, and of course have some special offers for those who do attend.Lastly, have a wonderful Valentine's day tomorrow.
Al
Thursday, February 5, 2009
It's a good time to book a cruise
January proved to be a very “interesting” month for us in our business as well as in our personal life. Although I will not go into the personal situations, I will only say they were challenging. Now, we are looking forward and working on some new ideas that we can offer to our current as well as future clients.
As far as the “cruise industry” goes, the economic situations today have actually been good for the consumer in several ways. Normally, all the cruise lines prefer to see their capacity filling up earlier rather than having to offer promotions or reduced pricing as the sailing gets closer and will normally offer booking incentives when people book early and raise prices as ships fill up.
However, since the consumer is unsure of what the future holds for themselves, the recent trend has been for bookings 1-4 months prior to sailing instead of 7-10 months as we have seen for the last several years. Because the cruise lines need to fill their ships, they have been forced to reduce pricing and possibly offer some incentives to generate the new bookings needed. Besides lower pricing, they are also requiring lower deposits (although full payment due remains approximately 75 days before sailing), on board credit, upgrades, and other incentives to stimulate business and fill the space available on many itineraries.
So what happened to those customers who did book months ago and who should get the best pricing? We can’t speak for other agencies (lower price means lower commissions so many agencies will not adjust prices once booked) but we will always get pricing adjusted for our clients if the pricing goes lower after you are booked. We have always promised to protect our clients and always will. Many of you who booked a while ago on 2009 cruise vacations have had your pricing lowered recently. Lower pricing is not happening on every ship or sailing date but it has happened quite a bit lately.
But, we don’t expect this to last for long! Because of the recent promotions, space has been getting sold and ships are filling up for the premium dates and the close in dates.
Not only does pricing go up as the ships fill but just as important, the choice of desirable accommodations becomes less. When you book “close in” you must take what is left. The further out you plan a cruise, the better off you are. By booking early, you get the most choices for the type of accommodation you prefer and we will protect your pricing if it does go down after you book (it doesn’t affect you if pricing goes up unless you are making a new booking). Plus, your deposit is fully refundable prior to the final payment due date at which time the cruise line cancellation penalties go into effect (we have no cancel penalty either if there is no cruise line penalty imposed). If something happens in the future and you have to cancel and change your vacation plans before that final payment due date, you have not lost anything but if all goes as planned, you have everything to gain. Now is the best time to plan your summer and fall vacations and hopefully a cruise is in those plans.
As far as the “cruise industry” goes, the economic situations today have actually been good for the consumer in several ways. Normally, all the cruise lines prefer to see their capacity filling up earlier rather than having to offer promotions or reduced pricing as the sailing gets closer and will normally offer booking incentives when people book early and raise prices as ships fill up.
However, since the consumer is unsure of what the future holds for themselves, the recent trend has been for bookings 1-4 months prior to sailing instead of 7-10 months as we have seen for the last several years. Because the cruise lines need to fill their ships, they have been forced to reduce pricing and possibly offer some incentives to generate the new bookings needed. Besides lower pricing, they are also requiring lower deposits (although full payment due remains approximately 75 days before sailing), on board credit, upgrades, and other incentives to stimulate business and fill the space available on many itineraries.
So what happened to those customers who did book months ago and who should get the best pricing? We can’t speak for other agencies (lower price means lower commissions so many agencies will not adjust prices once booked) but we will always get pricing adjusted for our clients if the pricing goes lower after you are booked. We have always promised to protect our clients and always will. Many of you who booked a while ago on 2009 cruise vacations have had your pricing lowered recently. Lower pricing is not happening on every ship or sailing date but it has happened quite a bit lately.
But, we don’t expect this to last for long! Because of the recent promotions, space has been getting sold and ships are filling up for the premium dates and the close in dates.
Not only does pricing go up as the ships fill but just as important, the choice of desirable accommodations becomes less. When you book “close in” you must take what is left. The further out you plan a cruise, the better off you are. By booking early, you get the most choices for the type of accommodation you prefer and we will protect your pricing if it does go down after you book (it doesn’t affect you if pricing goes up unless you are making a new booking). Plus, your deposit is fully refundable prior to the final payment due date at which time the cruise line cancellation penalties go into effect (we have no cancel penalty either if there is no cruise line penalty imposed). If something happens in the future and you have to cancel and change your vacation plans before that final payment due date, you have not lost anything but if all goes as planned, you have everything to gain. Now is the best time to plan your summer and fall vacations and hopefully a cruise is in those plans.
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